Store my Payment Information
Tap the ACH/CC authorization button. Once the button is tapped you will be redirected to a DocuSign form to authorize Mitra9 Brands LLC to store your payment information for future orders and purchases. Enter your name and email to get started and then tap the Begin Signing button. Once the form is completed you will be emailed a copy for your records
ACH/CC authorization
Pay my Invoice
To pay your invoice please tap the Pay Invoice button below. After you tap the Pay Invoice button you will be taken to a secure online payment portal (Authorize.net). Please enter the total amount owed and tap continue. After tapping continue please enter your invoice number, credit card information and billing information in the blank fields. Confirm all of the information entered in correct and tap Pay Now at the bottom. You are finished!
Payment Terms Application
To apply for payment terms, tap the Payment Terms button. Once the button is tapped you will be redirected to a DocuSign form to apply for your payment terms. Fill out all the necessary information in the application. Once the form is completed you will be emailed a copy for your records and the application will be reviewed by our Finance team. After the application has been reviewed a Mitra9 rep will contact you directly by phone or email.
Payment TermsEasy and fast payment
1
STEP 1
Click to Pay My Invoice, Enter the Amount Due, and Tap Continue.
2
STEP 2
Enter your Invoice Number and Credit Card Details.
3
STEP 3
Fill in all Required Billing Information Fields and Tap Pay Now.
Frequently Asked Questions
Wire & ACH payments are our preferred payment methods and are accepted with no additional fees. We also accept Visa, Mastercard, Discover & American Express credit cards with the addition of a 3% surcharge added. For more information, please reach out to invoice@mitra-9.com or call 239-387-3180.
To become a Mitra9 wholesaler, fill out our wholesale application form on our website. Once your application is reviewed and approved, our team will contact you with further details.
Yes, we have a minimum order requirement for wholesale purchases. You can confirm with your account manager for specific details regarding order minimums.
By default, customer payment terms are "due on receipt," meaning the customer must pay the invoice in full. Customers who classify as wholesalers or distributors may qualify for credit terms. To apply for credit terms, please complete the credit application form located on our website. The accounting department will review your application and make the decision to grant or deny credit.
Email invoice@mitra-9.com for more information on how to access historical invoices and payment history.
How do I update payment information if I need to change it after placing a wholesale order? Should you need to make changes to your payment details, please inform the billing department as soon as possible at invoice@mitra-9.com.
Who can I contact for help if my payment isn’t going through or if there
are errors during checkout? Should you need any assistance, please
contact the billing department at invoice@mitra-9.com or call us at 239-387-3180.
Order processing time depends on the volume and payment terms. For orders of 4-10 cases, we typically ship within a few days. If you're placing a pallet order, please reach out to your sales representative or account manager for more details.
What is the return or refund policy for wholesale buyers in case of damaged or incorrect products? I can add a link for our return policy for this one if you have I would say: If you are requesting a return or refund on your order, please reach out to your account representative for assistance.
CONTACT US
If you have any questions or concerns call & email us. We appreciate your business!
CUSTOMER SERVICE
239.222.9129