Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at sales@mitra-9.com.

Frequently asked questions
  • How much Kava in Mitra9 Kava drinks?

    There is 500mg of Kava extract in our Kava drinks and 333mg in Kava RelaxPaks. 

  • What sweetners are in our Kratom Drinks?

    All of our Kratom drinks have Stevia and Sucralose except our Berry flavor which has no sucralose and only stevia.  

  • How much Mitragynine is in Mitra9 Kratom drinks?

    Our Kratom Seltzers have 45mg of Mitragynine(MIT)

  • What does Mitra9 do to promote mindful drinking?

    As the industry leader, we go the extra mile to encourage people to enjoy our products mindfully. Educating consumers on mindful consumption of Mitra9 can have numerous positive outcomes. By promoting responsible use, consumers can safely enjoy the potential benefits of Mitra9 products. Education can also help prevent misuse, which can have serious consequences for individuals and their families. Additionally, responsible use of Mitra9 can lead to increased satisfaction and enjoyment, as consumers can appreciate the products in a safe and mindful manner. By promoting education and mindful use, we can help consumers make informed decisions about their consumption of Mitra9.

    We suggest doing some further research on Kratom and Kava as well. Here are links that can help further your education. This particular article will bring you through The Good, The Bad, and The Maybe about Kratom: CLICK HERE. If you wish to stay on the site and learn more about Kava and Kratom please CLICK HERE 

  • How many cans come in a case?

    There are 24 cans in a case.

  • Does Mitra9 Kratom drinks have sucralose?

    All of our kratom beverages have the ingredient sucralose besides our Berry flavor. 

  • What’s the difference between Kratom and Kava?

    Kava and kratom are two distinct plants with different properties and origins. Here are some of the key differences between them:

    1. Plant Origin: Kava, also known as Piper methysticum, is a plant native to the South Pacific islands, including Fiji, Vanuatu, and Polynesia. Kratom, or Mitragyna speciosa, is an evergreen tree native to Southeast Asian countries like Thailand, Indonesia, Malaysia, and Myanmar.
    2. Active Ingredients: The active compounds in kava are primarily kavalactones, which are responsible for its psychoactive effects. Kratom, on the other hand, contains alkaloids such as mitragynine and 7-hydroxymitragynine, which interact with opioid receptors in the brain.
    3. Effects: Kava is traditionally used as a sedative and anxiolytic agent. It can promote relaxation, reduce stress, and induce a sense of calmness. Kratom, depending on the strain and dosage, can have stimulating effects at lower doses, providing increased energy and focus. At higher doses, it can have sedative and analgesic effects.
    4. Method of Consumption: Kava is typically consumed as a beverage made from the plant's roots. The roots are crushed, ground, or pounded into a powder, which is then mixed with water or coconut milk to prepare a drink. Kratom is commonly ingested in the form of crushed leaves, powdered leaves, or capsules. It can also be brewed as a tea or used in other preparations.
    5. Legality: The legal status of kava and kratom varies across different countries and regions. While kava is legal in many countries, including the United States, it has faced restrictions in some places due to concerns about liver toxicity when consumed in excessive amounts. Kratom's legality is more complex, with some countries banning it outright, some regulating it as a controlled substance, and others allowing its sale and use without restrictions.
    6. Potential Risks: While both kava and kratom have been used for centuries by indigenous populations, they do carry some risks. Excessive and prolonged use of kava has been associated with rare cases of liver toxicity. Kratom can lead to dependence and minor withdrawal symptoms, and it has been associated with various side effects, including nausea, constipation, and loss of appetite.

    It's important to note that the scientific research on both kava and kratom is limited, and there are ongoing debates about their safety and efficacy. If you're considering using either substance, it's advisable to consult with a healthcare professional who can provide personalized advice based on your specific circumstances.

    Follow the link for more information: Kava & Kratom

  • How old do you have to be to drink/purchase Kratom and Kava?
    • The legal age for consuming kava and kratom in the United States can vary depending on the state and local regulations. There is no federal age restriction specifically for kava consumption. However, some states may have their own regulations in place. Please check your state and local laws.
    • Regarding kratom, it is important to note that the U.S. Food and Drug Administration (FDA) has not approved kratom for any medical use, and the Drug Enforcement Administration (DEA) has listed it as a "Drug of Concern." As a result, several states and local jurisdictions have enacted their own regulations regarding kratom, including age restrictions.
    • In some states, kratom is legal for individuals aged 18 and older, similar to the age requirement for tobacco products. Other states have set the minimum age at 21, aligning it with the legal drinking age. However, it's important to research and verify the specific laws and regulations in your state and locality, as they may have changed.
    • To ensure accurate and up-to-date information, it is recommended to consult local laws, state statutes, or seek legal advice regarding the legal age for consuming kava and kratom in your particular area. Kratom Laws by state: CLICK HERE
  • Where else do you sell Mitra9?

    Follow the link provided to find a retailer near you. STORE LOCATOR

  • What are Mitra9 GoPaks?

    Powdered mix sticks. Kratom Extract GoPaks are highly concentrated, gooey substances that are extracted from the leaves of the kratom tree. They provide unique uplifting properties. They are designed to provide users with an all-natural, safe and effective way to experience the effects of the original plant. Contains 42.5mg of Mitragynine (MIT).

  • What are RelaxPaks?

    Improve your mood anywhere, anytime with the Mitra9 Kava Extract RelaxPaks that delivers a mouth-watering taste with a relaxing, mood-enhancing, boost whenever you need it most. It fits easily into your gym bag, purse, briefcase, or backpack! Our Kava Beverages and RelaxPaks contain 333mg of the purest Kava Extract.

  • Do Mitra9 products need to be refrigerated?

    Kratom seltzer and kava seltzers are not required to remain refrigerated. All products must not be kept in extreme temperatures. We recommend that all Mitra9 stay at room temperature.

  • How does someone become a Mitra 9 Wholesaler?

    Anyone that has a business with an active wholesaler/reseller license may re-sell Mitra 9 products. Follow the link provided to get started. CLICK HERE

  • What resources/materials do we provide for our wholesale customers?

    We have a full array of marketing/promotional materials (both hard copies and digital) available. We are able to set up events/samplings at their place of business, promote their business on our social media, list their business as an M9 wholesaler on our website, provide beverage coolers for their use, and arrange kegerators for kegged products. 
     

  • What do Mitra9 products do?

    The short answer is a lot...people have been using kava and kratom for many, many years for a multitude of reasons. Due to US Kratom laws Mitra9 cannot make any claims about how our products make you feel. You can go to the following link to learn more about the products to further your education. CLICK HERE

    Kava is an FDA approved dietary supplement. Kava is said to elevate mood, well being, and contentment, and produce a feeling of relaxation. Several studies have found that kava may be useful in the treatment of anxiety, insomnia, and related nervous disorders.

  • Where else can I buy Mitra9 products at?

    Please click the link to find a place near you. https://mitra-9.com/pages/store-locator

     

  • How many grams of Kratom powder is in each can?

    Our kratom seltzer drinks are not made with kratom powder, they are formulated with full-spectrum kratom extract. The Kratom canned drinks are equivalent to 4-6 grams of kratom powder. Full-spectrum extract is a combination of the 3 strains, white, red, and green. The chemical compound Mitragynine(MIT) is extracted from the leaf. 

  • How many Kava or Kratom drinks can I drink per day?

    The recommendation is 1 can or 1 stick pack per day for both Kava and Kratom products. 

  • What ingredients are in Mitra9 Kava drinks?

    The NEW Kava ingredients include the following:


    • Water 
    • Erythritol
    • Natural Flavors
    • Citric Acid
    • Sodium Citrate
    • Stevia Extract
    • Xanthan Gum


  • What ingredients are in Mitra9 Kratom Drinks?

    Kratom Seltzer Ingredients List:


    • Water
    • Natural Flavors
    • Citric Acid
    • Gum Arabic
    • Kratom Extract (Mitragyna Speciosa) 45mg
    • Sodium Citrate
    • Stevia
    • Sucralose (Berry Excluded)
    • 7-Hydroxymitragynine <0.02%
  • Hours of operation

    M - F 9am to 5pm EST

  • Where else can I buy Mitra9?

    Please follow the link provided to find a store near you. Click HERE

  • How do I contact support?

    Follow the link provided HERE or email us directly at support@mita-9.com

  • How do I contact sales?

    Please email sales@mitra-9.com

  • How do I contact Accounting?

    Email: accounting@mitra-9.com

  • I‘d like to be an affiliate, who do I contact?

    Please follow the link provided HERE

  • I received the wrong order

    Email: sales@mitra-9.com or follow the link provided: Click HERE

  • Does the store locator show who sells Kratom or who sells Kava?

    No, the best way to find out is to call the store before driving there.

Shipping
  • Do you offer international shipping?

    No, we currently only offer shipping within the United States. We do not ship to any other countries. For more information or requests. Please contact support.


  • Which states do you not ship to?

    We are unable to ship orders to the following states: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, and Mississippi.


  • Are there any specific cities or counties within the United States where you do not ship?

    Yes, we do not ship orders to San Diego, California; Denver, Colorado; Jerseyville, Alton, and Edwardsville, Illinois. Additionally, we are unable to ship orders to certain counties in Florida: Sarasota County (all zip codes), and as well as Jerseyville, IL (zip code: 62052).

  • What is the minimum age requirement to place an order?

    The minimum age requirement to place an order is 18 years old. However, consumers in the states of Florida, Tennessee, and Utah must be 21 years of age or older to place an order. Please note that as of July 1, 2023, the minimum age requirement for Florida residents is 21 and older.


  • Do I need to agree to any terms and conditions before making a purchase?

    Yes, consumers must agree to our Terms and Conditions prior to making the final purchase. It is important to review and understand these terms before proceeding with your order.


  • How long will it take for my order to arrive?

    Typically, orders are processed and shipped within 3-5 business days. However, please note that while we strive to meet these timelines, we cannot control the logistics and processing times of our shipping partners. During high peak times or under certain circumstances, such as holidays or unforeseen delays, orders may take longer to arrive. In such cases, delivery times may vary, and orders may take up to 14 days to reach their destination. Factors such as shipping methods and the location to which the order is being shipped can also impact delivery times. We appreciate your patience and understanding during these times

Subscriptions
  • What subscription frequencies are available?

    Currently, we offer subscription frequencies every 2 weeks, once per month, and every 2 months.


  • What are the benefits of subscribing?

    When you subscribe, you'll receive a 10% discount on each recurring delivery. Additionally, after 5 renewals, you'll receive a 15% discount on all subsequent renewals.

  • How does the subscription program work?

    When you purchase a subscription, you'll receive repeat deliveries based on the duration and frequency that you select. Your payment details will be securely stored, and you'll be charged for each delivery unless you choose to pay in advance.


  • Can I cancel or change my subscription?

    Yes, you can cancel or change your subscription at any time. Simply access your order confirmation emails, which contain links to your order. From there, you can easily manage your subscription settings.


  • Do subscriptions auto-renew?

    Some subscriptions may auto-renew at the end of their duration. However, if you don’t want to renew a subscription, you can cancel it before the renewal date.


  • How do I edit/pause/cancel my subscription?

    Yes, you can cancel/edit/pause or change your subscription at any time. Simply access your order confirmation emails, which contain links to your order. From there, you can easily manage your subscription settings.


  • How do I log in to my account?

    Please use the link here to login to your account. Click HERE

    Subscription login please click HERE

  • Why was my subscription skipped?

    There are two reasons as to why your subscription skipped:

    1. No funds in the account, credit or debit card has declined due to various reasons.
    2. One or many of the products in your subscription are currently out of stock
    3. If this is the case you can login your subscription by following the link provided to update the products and update the shipment. Click HERE to login
    4. Please contact support@mitra-9.com to better assist you.
  • How do I update my payment method to my subscription?

    Click HERE to login your subscription.

Kratom Specific
  • What is kratom, and where does it come from?

    Kratom, scientifically known as Mitragyna Speciosa, is a tropical tree native to Southeast Asia, particularly in countries like Indonesia, Malaysia, Thailand, and Papua New Guinea. The leaves of the kratom tree contain active compounds, including mitragynine and 7-hydroxymitragynine, which are responsible for its effects.

  • What are the main reasons people use kratom?

    People use kratom for various reasons, including pain relief, relaxation, mood enhancement, increased energy, and as a natural alternative to opioids or other pharmaceuticals. Some also use kratom to help with anxiety, depression, and opioid withdrawal symptoms.

  • How does kratom work in the body?

    Kratom interacts with opioid receptors in the brain, similar to how opioids work. However, its effects are milder and more nuanced. Kratom's alkaloids bind to mu-opioid receptors, which can produce pain relief and euphoria, among other effects. It also interacts with other neurotransmitter systems, contributing to its stimulating or sedating effects.


  • What are the different kratom strains, and how do they differ?

    Kratom strains are typically categorized based on their vein color (red, green, white) and region of origin. Each strain may have unique effects and potency levels. For example:

    • Red vein kratom is often associated with relaxation and pain relief.
    • Green vein kratom is known for its balanced effects, providing a blend of stimulation and relaxation.
    • White vein kratom is usually more energizing and mood-enhancing.


  • What are the potential benefits of using kratom?

    Some potential benefits of using kratom include:

    • Pain relief: Kratom may help manage pain, especially chronic pain conditions.
    • Mood enhancement: Kratom may improve mood and promote feelings of well-being.
    • Energy boost: Certain kratom strains can provide a natural energy boost and improve focus.
    • Anxiety and depression relief: Some users report that kratom helps alleviate symptoms of anxiety and depression.


  • What are the potential risks and side effects of kratom use?

    While kratom is considered relatively safe when used responsibly and in moderation, there are potential risks and side effects, including:

    • Nausea, vomiting, and stomach discomfort
    • Dizziness and lightheadedness
    • Constipation
    • Increased heart rate
    • Dependence and addiction with prolonged or excessive use
    • Withdrawal symptoms when discontinuing use


  • Is kratom legal?

    The legal status of kratom varies by country and region. In many parts of the world, including the United States, kratom is legal for purchase and consumption. However, some states and countries have implemented restrictions or outright bans on kratom.

  • Is kratom addictive?

    Kratom has the potential for dependence and addiction, especially with frequent and high-dose use. Regular users may experience withdrawal symptoms if they suddenly stop using kratom. It's crucial to use kratom responsibly and avoid excessive or prolonged use to mitigate the risk of dependence.


  • Can kratom interact with medications?

    Yes, kratom has the potential to interact with certain medications, including prescription drugs and over-the-counter medications. It's essential to consult with a healthcare professional before using kratom, especially if you're taking other medications, to avoid potential adverse interactions.


  • Can kratom be used for opioid withdrawal?

    Some people use kratom as a natural alternative to manage opioid withdrawal symptoms. However, it's essential to approach this use with caution and under the guidance of a healthcare professional, as kratom itself can lead to dependence and withdrawal symptoms with prolonged use.


  • Are there any guidelines for safe kratom use?

    To use kratom safely, it's essential to start with a low dose and gradually increase as needed. It's also crucial to use kratom responsibly, avoid mixing it with other substances, and take breaks to prevent tolerance and dependence.


  • How should I store kratom?

    Kratom should be stored in a cool, dry place away from direct sunlight and moisture to maintain its potency and freshness. It's recommended to store kratom powder or capsules in airtight containers to prevent exposure to air and humidity.


  • Can kratom help with anxiety and depression?

    Some users report that certain strains of kratom can help alleviate symptoms of anxiety and depression. However, it's essential to approach kratom use for mental health purposes with caution and consult with a healthcare professional for personalized advice.


  • What is the recommended dosage for kratom?

    The recommended dosage for kratom can vary depending on factors such as individual tolerance, body weight, and the desired effects. It's generally recommended to start with a low dose, such as 1-2 grams, and gradually increase as needed. However, it's crucial to avoid taking excessively high doses to minimize the risk of adverse effects.

  • How long does kratom stay in your system?

    The duration of kratom's effects and how long it stays in your system can vary depending on factors such as dosage, frequency of use, metabolism, and individual physiology. Generally, kratom's effects can last anywhere from 2 to 6 hours, but traces of kratom may be detectable in urine for up to several days after use.

  • Can kratom cause liver damage?

    There have been some reports of kratom use being associated with liver damage, although these cases are rare and often involve individuals with pre-existing liver conditions or those using kratom in combination with other substances. It's essential to use kratom responsibly and monitor for any signs of adverse effects, including liver-related symptoms.

  • Is kratom safe for long-term use?

    While kratom is considered relatively safe when used responsibly and in moderation, there are concerns about the potential risks of long-term use, including dependence, addiction, and adverse health effects. It's crucial to use kratom responsibly, take breaks from regular use, and monitor for any signs of dependence or adverse effects.

  • Can kratom cause respiratory depression?

    Respiratory depression, a potentially life-threatening condition characterized by slowed or shallow breathing, is a known risk associated with opioid use. While kratom's effects on respiratory function are less pronounced compared to opioids, high doses of kratom may still cause respiratory depression, especially when combined with other respiratory depressants such as alcohol or benzodiazepines.

  • What are the differences between kratom strains?

    Kratom strains can vary in their alkaloid content, potency, and effects. For example, red vein kratom strains are often associated with relaxation and pain relief, while white vein strains are known for their stimulating and energizing effects. Understanding the differences between kratom strains can help users choose the most suitable strain for their needs.


  • Can kratom be detected in drug tests?

    Standard drug tests typically do not screen for kratom specifically. However, some specialized tests may detect the presence of kratom alkaloids in urine or blood samples. If you're concerned about kratom showing up on a drug test, it's essential to be aware of the testing methods used and disclose any kratom use to the testing facility or employer.


  • Is kratom legal in my state or country?

    The legal status of kratom varies by state and country, with some jurisdictions imposing restrictions or outright bans on its sale, possession, or use. It's essential to research the laws and regulations in your area regarding kratom to ensure compliance with local legal requirements.

  • Can kratom be used for recreational purposes?

    While some people may use kratom recreationally to experience its mood-enhancing or euphoric effects, it's essential to use kratom responsibly and be aware of the potential risks associated with recreational use, including dependence, addiction, and adverse health effects.

Kava Specific Questions
  • What is kava?

    Kava, also known as Piper methysticum, is a plant native to the South Pacific islands, particularly Fiji, Vanuatu, and Tonga. The roots of the kava plant are used to make a traditional beverage known for its relaxing and calming effects.

  • What are the main reasons people use kava?

    Kava is commonly used for its calming and stress-relieving effects. It is often consumed to promote relaxation, reduce anxiety, improve mood, and enhance sociability. Some people also use kava for its potential muscle-relaxing and analgesic properties.


  • How does kava work in the body?

    Kava contains compounds called kavalactones, which are believed to be responsible for its psychoactive effects. These kavalactones interact with neurotransmitters in the brain, such as gamma-aminobutyric acid (GABA), which can produce feelings of relaxation and tranquility.


  • What are the different forms of kava available?

    Kava is available in various forms, including:

    • Kava root powder: Dried and ground kava roots, typically used to make traditional kava beverages.
    • Kava capsules: Encapsulated kava root powder for convenient consumption.
    • Kava tinctures: Liquid extracts of kava root, often used for sublingual administration.
    • Kava tea bags: Pre-packaged tea bags containing kava root for brewing as tea.


  • What are the potential benefits of using kava?

    Some potential benefits of using kava include:

    • Anxiety relief: Kava is commonly used to reduce symptoms of anxiety and promote relaxation.
    • Stress reduction: Kava may help alleviate stress and promote a sense of calmness.
    • Mood enhancement: Kava has been reported to improve mood and promote feelings of well-being.
    • Sleep aid: Some people use kava to improve sleep quality and reduce insomnia.
    • Muscle relaxation: Kava may have mild muscle-relaxing properties, making it useful for relieving tension and discomfort.


  • What are the potential risks and side effects of kava use?

    While kava is generally considered safe when used responsibly and in moderation, there are potential risks and side effects, including:

    • Liver toxicity: There have been reports of liver damage associated with long-term or excessive use of kava. It's essential to monitor liver function and use kava responsibly.
    • Drowsiness and impaired coordination: Kava can cause drowsiness and impair motor skills, so it's important to avoid activities that require alertness, such as driving or operating heavy machinery, while under its influence.
    • Interaction with medications: Kava may interact with certain medications, including sedatives, antidepressants, and alcohol. It's essential to consult with a healthcare professional before using kava, especially if you're taking other medications.


  • Is kava legal?

    The legal status of kava varies by country and region. In many parts of the world, including the United States and most European countries, kava is legal for purchase and consumption. However, some countries have imposed restrictions or bans on kava due to concerns about its potential health risks.

  • How should I take kava?

    Kava can be consumed in various ways, including:

    • Traditional kava beverage: Mixing kava root powder with water or coconut milk to make a traditional kava drink.
    • Kava capsules: Swallowing encapsulated kava root powder with water.
    • Kava tinctures: Administering liquid kava extracts under the tongue for sublingual absorption.
    • Kava tea: Steeping kava root powder or kava tea bags in hot water to make tea.


  • Is kava addictive?

    Kava is not considered physically addictive like some other substances, such as opioids or nicotine. However, some individuals may develop psychological dependence on kava, especially if they use it regularly to cope with stress or anxiety. It's essential to use kava responsibly and in moderation to minimize the risk of dependence.


  • Can kava be detected in drug tests?

    Standard drug tests typically do not screen for kava specifically. However, it's essential to be aware that kava may cause drowsiness and impair coordination, which could affect performance on certain tests or tasks. It's important to use kava responsibly and avoid activities that require alertness while under its influence.


  • How long does it take for kava to kick in, and how long do its effects last?

    The onset of kava's effects can vary depending on factors such as dosage, method of consumption, and individual metabolism. Typically, effects may be felt within 20-30 minutes when consumed on an empty stomach, while it may take longer if consumed with food. The effects of kava usually last for around 2-6 hours.


  • Can kava be used for pain relief?

    While kava is primarily known for its anxiolytic and calming effects, some users report mild pain-relieving properties as well. It's not as potent as traditional pain medications, but it may help alleviate minor discomfort and muscle tension.

  • What is the recommended dosage for kava?

    The recommended dosage of kava can vary depending on factors such as individual tolerance, body weight, and the desired effects. Typically, a moderate dose ranges from 150 to 300 milligrams of kavalactones per serving. It's essential to start with a low dose and gradually increase as needed while monitoring for any adverse effects.

  • What are the differences between kava strains?

    Like kratom, kava also comes in different strains or cultivars, each with its unique characteristics. Some strains may be more potent, while others may have a different flavor profile or onset of effects. Common kava strains include Mahakea, Borogu, and Melo Melo.

  • Can kava cause liver damage?

    There have been reports of liver toxicity associated with the consumption of kava supplements, particularly when used in high doses or for prolonged periods. However, traditional kava preparations, such as aqueous extracts or traditional brews, are generally considered safer in terms of liver health. It's essential to use kava responsibly and avoid excessive consumption to minimize the risk of liver damage.

  • Are there any guidelines for safe kava consumption?

    To use kava safely, it's essential to adhere to the following guidelines:

    • Use high-quality kava products from reputable sources.
    • Start with a low dose and gradually increase as needed.
    • Avoid mixing kava with alcohol or other substances.
    • Take breaks from regular kava use to prevent tolerance and dependence.
    • Monitor liver function regularly, especially with long-term use or pre-existing liver conditions.


  • Can kava be used to treat insomnia?

    Some people use kava to promote relaxation and improve sleep quality, making it potentially useful for managing insomnia. However, it's essential to use kava responsibly and in moderation, as excessive use may lead to dependence or tolerance, affecting its effectiveness as a sleep aid.


  • Can kava be used during pregnancy or breastfeeding?

    The safety of kava use during pregnancy and breastfeeding is not well-established, and there is limited research on its effects in these populations. Therefore, it's generally recommended to avoid using kava during pregnancy or while breastfeeding to err on the side of caution and prevent potential harm to the fetus or infant.


  • What are the potential side effects of kava?

    While kava is generally well-tolerated when used responsibly, some users may experience mild side effects, including nausea, stomach discomfort, drowsiness, headache, and skin rash. These side effects are usually temporary and subside once the effects of kava wear off.

  • Can kava interact with medications?

    Kava may interact with certain medications, including sedatives, antidepressants, and drugs metabolized by the liver. It's essential to consult with a healthcare professional before using kava, especially if you're taking other medications, to avoid potential interactions and adverse effects.

Discount FAQ
  • Does Mitra-9.com offer any discounts or promotions?

    Yes, Mitra-9.com occasionally offers discounts, promotions, and special offers to reward our customers and enhance their shopping experience.


  • How can I stay updated on the latest discounts and promotions from Mitra-9.com?

    To stay informed about our latest discounts and promotions, we recommend subscribing to our newsletter and following us on social media platforms such as Facebook, Instagram, and Twitter. Additionally, you can visit our website regularly or sign up for push notifications to receive instant updates on new deals and offers.

  • What types of discounts and promotions does Mitra-9.com offer?

    Our discounts and promotions may include percentage-off discounts, coupon codes, limited-time offers, clearance sales, bundle deals, and more. We strive to provide a variety of promotions to cater to different customer preferences and needs.

  • Are there any restrictions or limitations on the use of discounts and promotions?

    Some discounts and promotions may be subject to certain terms, conditions, and limitations. These may include expiration dates, minimum purchase requirements, exclusions on specific products or categories, and single-use restrictions. Please review the details of each promotion carefully to ensure eligibility and compliance.


  • How do I redeem a discount or promotion code on Mitra-9.com?

    To redeem a discount or promotion code on Mitra-9.com, simply proceed to the checkout page after adding your desired items to the cart. During the checkout process, you'll have the option to enter your discount or promotion code in the designated field. Once entered, the discount will be applied to your total order amount automatically.

  • Can I combine multiple discounts or promotions on a single order?

    In most cases, our discounts and promotions cannot be combined with other offers or discounts unless explicitly stated otherwise. However, some promotions may allow stacking or combining multiple offers for additional savings. Please refer to the terms and conditions of each promotion for clarification.

  • What should I do if I encounter any issues with redeeming a discount or promotion code?

    If you experience any difficulties or issues while redeeming a discount or promotion code on Mitra-9.com, please contact our customer support team for assistance. We're here to help resolve any problems and ensure that you receive the benefits of our promotions.